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Knowledgebase : Plesk / Control
   


On a new installation of Plesk and creating your first domain you may not be able to enable the "FastCGI application" and "Apache module" modes for PHP as they are missing in the "PHP support" "run as" drop down menu on the "Hosting Settings" page for you...
Option 1: Through the Plesk interface: 1) Login to Plesk 2) Click on the "Tools & Utilities"(Plesk 10.0.x to 10.3.x) link or "Tools & Settings"(Plesk 10.4.x and Plesk 11.x) section 3) Click on "Updates" (Plesk 10.0x to Plesk 10.4x) or "Updates and Upgrade...
To password protect a directory in your site and to specify authorized users, first login into your account, and under system tab, after the Plesk interface loads: For Plesk 9 users: 1. Click on "Password Protected Directories" (in the Files group). Fo...
* Login to your Account Control Panel at https://hsp.cirrushosting.com/cp * SHARED HOSTING AND PLESK: * If you are on a Shared hosting Plan Click on the "Subscription" drop down box at the top of the screen and click on your subscription 1)Clic...
1. Log into your Control Panel 2. Click on "Websites and Domains" tab 3. Click on the icon "FTP Access" 4. Click on the icon "Create Additional FTP Account". 5. Specify the FTP account name in the appropriate field. 6. Specify the Home directory by c...
A Complete and updated list of DNS blackhole list can be found here: http://www.dnsbl.info/dnsbllist.asp Cirrus recommends using the following well known ones: sbl.spamhaus.org; dnsbl.sorbs.net; list.dsbl.org; multihop.dsbl.org; blackholes. mail-a...
To run a ASP or ASP.NET script via the Scheduled Tasks you will need to follow these steps: * First create a VB script with the following information: Call RunIt() Sub RunIt() 'Let the script to finish on an error. On Error Resume Next...
The Plesk domain or Subscription is showing as Suspended in your Domains section of your control panel and when you try to un-suspend you receive the following message: Warning: The domain is still suspended for the following reason: Domain is expired. ...
This article is for VPS, Dedicated Servers, or XenVM's running Plesk 9.5 and lower or not running Plesk at all. 1) Run the following command to add the "YUM" Repository to your server: i) rpm -ivh http://repo.webtatic.com/yum/centos/5/`uname -i`/webtati...
* On your iPhone go to "Settings" * Click on "Mail, Contacts, Calendars" * Click on "Add Account" * Click on "Other" * Click on "Add Mail Account" * Enter the following * Name: your name * Enter Description: a description to remember t...
You should use your FTP credential for this purpose, but if you change the FTP credential, web statistics access credential do not change. The original login and password specified upon the domain creation should always be used for accessing password-p...
You can install Java Web application packages in the Web archive format (WAR). These Java applications are not distributed with Plesk, therefore you should obtain them separately. To install a Java Web application follow these steps: Plesk9 1. From your ...
1. Log into (https://hsp.cirrushosting.com/cp/) 2. Type your email address 3. Click the Forgot your Password? link and follow there from.
1) Login to your control panel for your domain * For Shared Hosting and Bulk hosting Plans login at https://hsp.cirrushosting.com/cp [1] * For VPS, Dedicated Servers, or VM's with Plesk login to your Plesk interface at https://yourIP:8443 [2] o...
You need to update the Plesk license key as following: Plesk 9: - Select "License Management" from the "Home" page under "Help & Support" - Click on "Retrieve Keys" ----- Plesk 10 - 10.3 - Click on "Tools and Utilities" - Click "Lice...
You need to change the permissions on the directory in question by running the following in the linux shell: chown user:group /var/www/vhosts/domain.com/httpdocs/xyzDirectory -R Where user:group is extracted from within the file manager inside the Ple...
You can do this by logging in to your control panel at https://hsp.cirrushosting.com/cp * Login to your control panel at https://hsp.cirrushosting.com/cp * Click on the drop down menu for "Subscriptions" and choose "All My Domains" * Click on the "...
Web_users directory permissions can not be set by the file manager, it is a restriction by design. You need to FTP to your site using the web user, credentials and then using FTP commands set proper permissions.
1. Log into your control panel(log into the Plesk if you are a VPS or Dedicated server client) For Plesk 9: 2a. In your Domain control panel click on the "Mail Accounts" icon 3a. In the next page, click on the email address whose password you ...
To set file permissions you can go to "file manager" within your panel, and locate the file whose permissions you are trying to change. In front of the file, on the right side, click on the lock icon(for Windows) or the permissions link in the "Permission...
You can configure Plesk to erase the log files after a period of time, for this you have to enable the "Log Rotation" through the "Logs" of your control panel. 1) From your Control Panel click on the "Websites & Domains" tab for your domain 2) Then...
For Linux Hosting: ----------------------------------- * Login to your control panel for your domain * Click on the "Websites & Domains tab * Click on "Schedule Tasks" under the "Advanced Operations" section * Select the system user account...
If you are on windows based hosting package: 1. On the Home page of your Plesk Control Panel , click FTP Accounts in the Files group. 2. On the Additional FTP Accounts tab, click Add New FTP Account. 3. Specify the FTP account name i...
There is no vpn add-on for Plesk but VPN can be setup on Linux VPSs using OpenVPN.
1) Login to your Account Control Panel at https://hsp.cirrushosting.com/cp 2) Click the "Drop Down" menu next to "Subscriptions" to see your current subscriptions 3) Click on the subscription you need so you may manage it
To back up a domain (web site) in Plesk 9: 1. Log in to your control panel for your domain 2. Click "Backup Manager" in the "Files" section 3. Click "Back Up" in the Tools group. 4. Specify the backup file name in the Backup file name field and add...
You can use the plesksrvclient.exe utility located in %plesk_bin% folder to set up a new password or retrieve the old one. 1) Connect to the VPS or Dedicated Server using Remote Desktop: 2) Click "Start" 3) Click "run" 4) Type in "cmd" and press enter t...
The error indicates that your browsing a site using SSL (Secure web page) port but the SSL certificate has not actually been acquired from an authorized certificate issuer. While you can purchase an SSL certificate and install inside the Plesk but it i...
You can login into you VPS through SSH and the issue the following command at the prompt: For Plesk 9: # cat /etc/psa/.psa.shadow For Plesk 10, Plesk 11, and Plesk 12: To retrieve the password use this command: # /usr/local/psa/bin/admin --show-password ...
To restore your forgotten password (if you are a VPS or Dedicated Server client): 1. In your web browser's address bar, type the URL where your Plesk control panel is located (for example, https://your-domain.com:8443) 2. Press ENTER. Plesk login screen...
To change the Administrative, Billing, and/or Technical contact: 1) Login to your Control Panel 2) On the "Account" tab click on "Account Contacts" 3) Click on the "Edit" button 4) From here you can change the Administrative Contact, Billing Cont...
Your login account has been locked as someone has tried to enter the password incorrectly 3 or more times.
In the control panel for your domain follow these steps: Plesk 9: * Click on the group name of "Statistics" to open a menu. * Click on "Summary Report". * On the new screen click on the drop down box that says "Summary Report" and change it...
There is a backup option inside your Plesk Control Panel which takes a backup of all your data , including e-mails, web, and databases, which can later be restored on Cirrus servers. Restoring data on clients' premises or servers is not within ...
For Plesk 9 users: Log into the control panel of the domain you want to add records to >> "System" tab >> Click on the "DNS Settings" icon >> Then click on the record that you want to edit or click on the "Add...
1. Log into your control panel. 2. Click on the "Mail Accounts" icon. 3. Click on the email address that is of concern. 4. Click on Permissions and click on "Access to control panel". 5. Click on "OK" Then your client...
Go to: https://www.parallels.com/products/plesk/demo/
- Log into your Control Panel - Click on the "Account" tab - Click on the icon "Personal Profile" - Edit the information there and update it with the correct information - You will also have to enter your password there
* Option1 - through the Plesk interface * Login to Plesk * Click on the "Tools & Utilities"(Plesk 10.0 to 10.3) link or "Tools & Settings"(Plesk 10.4 and 11) section * Click on "Updates" * Click on the "Install or Upgrade product" option ...
1) Log in to your control panel at "https://hsp.cirrushosting.com/cp" 2) Click on the "Account" tab 3) Click on the "Personal Profile" button 4) Click on the "Edit" button 5) Enter your new password and click "update"
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