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Knowledgebase : Billing Issues
   


PayPal payments usually take about 5 business days to clear; we will update your account as soon as we receive the payment.
1. Login to your Control Panel using the email and the password you created while signing up. 2. Go to "Billing History" under the "Account" tab, and click on the order you want to pay for. 3. Click on "Pay this document", which will redirect you to the...
If you would like to upgrade your VPS hosting plan, you can simply request the upgrade through your Account Control Panel in the "Account" tab > Change Hosting Plan: https://hsp.cirrushosting.com/cp/ [1] Once we receive your upgrade order and payment, w...
1. Log into your "Account Control Panel". 2. Under the "Account" tab click on the icon "Subscriptions". 3. Click on the Subscription in question. 4. On this page, you can view the expiration date for the subscription, as well as the Renewal order gener...
1. Log into your Account Control Panel 2. Under the "Account" tab, click on the icon "Payment Methods" 3. Then click on "New Payment Method", and fill out the Credit Card information a. Make sure the boxes that say "Allow payment by this payment method...
1. Log into your "Account Control Panel" at https://hsp.cirrushosting.com/cp 2. Under the "Account" tab click on the icon "Subscriptions". 3. Click on the Subscription that you wish to cancel (terminate). 4. On this page, you can view the expiration da...
Cirrus Tech Ltd. will fully refund the designated amount as determined by Cirrus Tech’s billing department, for new subscriptions that have not violated our Terms of Service and that have not passed the 30-day full money back guarantee period. The 30-day...
Your account will get activated as soon as we receive your payment.
It depends on where you are located. If you are not a Canadian resident then you pay no taxes, but if you are it is 13%.
YES we do. We provide 20% discount + free domain registration if you sign up for a full year, and make a yearly payment.
When you register a domain name or transfer your DNSes, it takes about 24 to 48 hours before it propagates over the internet and can be accessed by everyone.
We send out notices 15 days prior to the expiration and then the system suspends the service 7 days after the expiration date. That gives the customers about a month to take action.
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