RSS Feed
Knowledgebase : Sales


- Login to you control panel (http://hsp.cirrushosting.com/cp/) - Under the "My Account" tab click on the "Subscriptions" icon - Then click on "Buy Another Hosting Plan". - Either Select the Product type of interest ...
Our up time has been 99.95% in the past 7 years. However, if there is a server downtime there will be NO Refund because it is impossible to determine the cost incurred by customers.
It is an additional package which can be purchased by VPS or Dedicated Server clients who use Plesk to manage their domains and accounts. This package adds on many features which allow you to manage certain features such as MSSQL, and MySQL. SpamAssassin ...
All you need to do is to cancel your existing order and place a new order for the desired plan. http://support.cirrushosting.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=378
(1) If you have a domain and you just want to point it to our servers than all you have to do is to change the name servers on your domain (at it's current registrar) to the following name servers: 1. NS7.Cirrushosting.com 2. NS14.cirru...
If you are in need to migrate (ONLY FOR EXISTING CLIENTS): 1. From Bulk / Reseller Hosting to a Virtual Private Server (VPS Hosting) 2. From Bulk / Reseller Hosting to a Dedicated Server 3. From a VPS to a Dedicated Server Then plea...
Yes, In order to have media streaming capabilities you need to acquire our Small Business Or Corporate Packages: https://www.cirrushosting.com/windows-web-hosting-canada.html [1] Links: ------ [1] https://www.cirrushosting.com/windows-web-hosting-cana...
It has come to our attention that a lot of our client need to browse the internet through Canadian IPs. There are basically 2 options: 1. VPS plans 2. Dedicated Server Our recommendation is to go with our VPS I, if there are no other needs b...
1. Access - with the VPS you have full control over the Virtual Server (root access, as well as control panel capabilities). On the other hand in bulk hosting you have only access through the PLESK control panel . 2. Functionality - with the VP...
On our Linux packages: we have Java 1.4 and Tomcat 5.0 On windows Java 1.5 and Tomcat 5.5. We do not have dedicated memory on our shared hosting platform. If you'd like to have dedicated memory you need to go on a VPS or a dedicated server.
Advantages and Disadvantages of choosing a Dedicated Server over a VPS solution: (1) More Reliable, as you are the single client on that server. (2) Whole Hardware is dedicated to You (3) No Expansion need for the long term (4) Possible to hos...
We have been in business since 1999 and we are now hosting more than 10,000 websites directly as well as through our Reseller plans. Our company's focus has always been on reliability and support, which have been our main strength.
If you purchase any one of our shared web hosting plans for ONE year or more you get Free domain registrations included as part of the plan: (1) Personal: 1 free domain registration (2) Small Business: Either 2 domains registration for one year OR 1 dom...
In order to provide our clients with IPs, we are obligated to justify IP usage to the American Registry for Internet Numbers (ARIN), the organization that manages allocation of IPs in North America. Without providing valid justification for IPs to ARIN,...
Yes, PHP ODBC Connection is offered on both Linux and Windows shared hosting plans. check out our Windows plans: https://www.cirrushosting.com/toronto-web-hosting-canada.html#tab-id-2 [1] check out our Linux plans: https://www.cirrushosting.com/unix-li...
Yes, it does. If you have PLESK (control panel) installed on your VPS, you can activate it through PLESK regardless of whether you are on a Linux VPS or Windows VPS. If you don't have PLESK, you must access the VPS remotely: Linux: You have to setup I...
Both ASP and MS SQL 2008 Express are supported on our shared hosting plans. Visit: https://www.cirrushosting.com/windows-web-hosting-canada.html [1] for more details. Links: ------ [1] https://www.cirrushosting.com/windows-web-hosting-canada.html
It is not possible to say how many clients are on one server because it depends on which VPS plan you are inquiring about and also how much of the resources at a given time are available on that particular server. The general rule of thumb at Cirrus Tech ...
Cirrus Tech's Managed Services is essentially designed for Dedicated Clients. To find out about the details of our plans please visit: https://www.cirrushosting.com/dedicated-server-management-managed-servers.html [1] If you are unsure which plan fits...
YES. Our Senior Administrators are constantly monitoring the following: 1. IDS that is setup on the Network 2. All the switch ports & TCP/UDP ports 3. Any Unusual spikes on each protocol/port which are investigated in further detail. ...
Upgrades to existing Packages take less than five minutes through the control panel , by going into the "Upgrade Center". Please note that this is only true for when you are upgrading within the same plan type. For example, you cannot upg...
Yes, you can access your VPS from any part of the world, provided that you have access to reliable internet service.
Yes, depending on the VPS plan that you are on, you can either upgrade your RAM (to the assigned limit) or upgrade your plan to the next available VPS plan to benefit from the additional RAM. Here is how you can upgrade your RAM: - Login t...
We offer clients the ability to make a direct deposit payment to our bank account for any new orders or renewals. Follow these steps to make a direct deposit payment for a NEW order: 1) Order the service through our website or your control p...
Follow these steps to make an Interac Email Money Transfer Payment for a NEW order: PLEASE NOTE: Email Money Transfer only works for CAD$ payments 1) Order the service through our website or your control panel 2) Proceed through the Shopp...
If you are a Canadian resident a 5% Sales tax is added to you order otherwise you are exempt from these charges.
Help Desk Software by Kayako Resolve