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Knowledgebase : Email
   


Click on Tools/Accounts/Properties and enter the below information when you are asked: Incoming mail server (POP3): mail.yourdomain.com Outgoing mail server (SMTP): mail.yourdomain.com Login (username): user@yourdomain.com ( "@yourdomain.com" is n...
There are two ways of retrieving your emails on Cirrus Network 1. By using a mail reader client (for example Microsoft Outlook, Thunderbird). The instructions for setting up Outlook are posted in this link: https://support.cirrushosting.com/v4/index...
The Sender ID Framework is an e-mail authentication technology protocol that helps address the problem of spoofing and phishing by verifying the domain name from which e-mail messages are sent. Sender ID validates the origin of e-mail messages by verifyin...
You need to adjust your spam filtering settings inside your webmail settings section so that it only marks unwanted emails as spam .
* On your iPhone go to "Settings" * Click on "Mail, Contacts, Calendars" * Click on "Add Account" * Click on "Other" * Click on "Add Mail Account" * Enter the following * Name: your name * Enter Description: a description to remember t...
Cirrus recommends using the sample code provided at http://formtoemail.com/. [1] While configuring the code, make sure the sender address -- defined at $my_email = "bob@yourdomain" -- is set to one of the email addresses created in your on your domain. ...
Yes you can if that server is connected to the internet and has a Static IP. If you log into your CP and go to the "DNS Settings" of your domain, you can try updating your MX records and redirect the mail server IP to yours. 1. Log ...
The settings are the same as Outlook. To view the Outlook settings, please review the instructions posted in this link: https://support.cirrushosting.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=10 We highly suggest you try the Bat from Rit...
If you wish to have an e-mail address associated with a site, like yourname@domain.com [1], you should create a mailbox. To do this: Plesk 9: 1. In your Account Control Panel(For Shared Hosting or Bulk Hosting) or Plesk Control Panel(For VPS, VM, or ...
1. Log into your control panel(log into the Plesk if you are a VPS or Dedicated server client) For Plesk 9: 2a. In your Domain control panel click on the "Mail Accounts" icon 3a. In the next page, click on the email address whose password you ...
Based on what the error is showing, you need to erase the unwanted emails in all of the folders, such as the "Sent" or "Trash" folders, in your Mailbox as its quota is full. Alternatively, you can Add more to your Mailbox quota. The instructions for...
1) Click on "Tools", then "Account Settings", then "Account Actions", and click on "Add Mail Account". 2) Enter your Display name 3) Enter your email address (Your full email address is required such as email@yourdomain.tdl) 4) Enter your Password 5) Clic...
Instructions for increasing the space for your mailbox: 1. Log into your Control Panel. 2. Click on the "Mail Accounts" icon, under the "Home" tab(Plesk 9) or Click on the "Mail" tab (Plesk10) 3. Click on the email in question. 4. Click on the "Mailbox...
This happens when you change your password through webmail. To avoid this from happening again you have to change your password through your control panel by doing the following: 1. Log into your Plesk Control Panel. 2. Under the "Home" tab, click on the...
If you are going on vacation and will not be able to check your mail for a while, you may want to leave a vacation notice that will be automatically sent to your correspondents once they send e-mail to your address. This is done with automatic reply facil...
FOR CONNECTING WITH IMAP: * Open Apple Mail. * Click Mail, and select Preferences. * Click the plus sign (+) at the bottom to add a new account and choose "Add other mail account". * Set Account Type as IMAP and fill out the following fields: ...
For Plesk 9 Users: 1. Log into your Control Panel (log into the Plesk if you are a VPS or Dedicated server client) 2. Click on the "Mail Accounts" icon in the Mail Section 3. Choose the email address in question and click on it 4. In t...
This can be done either by the domain owners or by the email account users themselves. Email account users can type the address https://domainname:8443 (replace "domainname" with your actual domain name)into their browsers, and log in by using their email...
To allow access to the Webmail interface: 1. In your Plesk Control Panel (log into the Plesk if you are a VPS or Dedicated server client), and click the domain name you need. 2. Click the "Mail Accounts" icon (Plesk 9) or click on the "Mail" tab (Plesk ...
Unfortunately on some of the servers it might not be possible to manage spam filter and/or antivirus settings through the control panel. Spam filtering settings might be server wide and are automatically applied to all the mailboxes. However, you ca...
Please open your Outlook, 1. Go to tools > email accounts > "view or change existing e-mail accounts" 2. Click on that email 3. Click on the "change" button 4. Click on "More settings" 5. Go to "Outgo...
1. Log into your Plesk Control Panel. 2. Under the "Home" tab, click on the icon "Mail Accounts" (for Plesk9) or click on the "Mail" tab (for Plesk 10) 3. In the next page click on the mailbox in question. 4. In the next page, click on the "Preferences"...
The number of email accounts depends on the package you choose, and the size limitation for attachments is 10MB.
The limit is set to 10 MB; you only need to make sure the receiver of the email can receive such big emails.
1. Log into your Control Panel (log into the Plesk if you are a VPS or Dedicated server clients) Plesk 9 2a. Go to the "Mail Accounts" section for your domain. 3a. Click on the "Mail Settings" icon 4a. Select the "Forward to Address" by cli...
In order to do this, you must first define the domain alias as an alias for the main domain that you have. (The instructions for this are at the following link: https://support.cirrushosting.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=282....
Yes we do offer Junk email filtering and we have set its default settings for everyone. Unfortunately how the filtering works and its configuration cannot be controlled by the end user, or the shared hosting client, because of the many issues that this ma...
For Plesk 9 Users: 1. Log into your Control Panel (log into the Plesk if you are a VPS or Dedicated server client) 2. Click on the "Mail Accounts" in the Mail section. 3. Choose the email address in question and click on it 4. In the n...
There may be several ways in which this issue can be resolved. 1. Clear your mailbox. a. You may want to do this by clearing your mailbox through the webmail interface for your domain by going to webmail.yourdomain.tdl (replace yourdomain.tdl with your...
You can do so in Plesk9 by following these steps: 1. Log into your control panel (log into the Plesk if you are a VPS or Dedicated server clients) 2. Click on the "Mail Accounts" icon in the Mail section. 3. Either create a new mailbox...
Please login into your VPS as root and add the following into "/etc/hosts" # 127.0.0.1 localhost localhost.localdomain
For Plesk 9 Users: 1. Log into your control panel (log into the Plesk if you are a VPS or Dedicated server client). 2. Click the "Mail Accounts" icon. 3. Click "Mail Settings". 4. Select the "WebMail" from the drop down box. 5. Click "OK". For Plesk ...
We have set the maximum limit to the size of e-mails that can be received at 10mb.
1. Log into your Account Control Panel at https://hsp.cirrushosting.com/cp 2. Click on the "Account" tab at the top of the screen 3. Click on the "Buy Resources" icon 4. Go to the Mail Quota section and set the total mail quota 5. Press Next and follo...
1. On IE, go to Tools a. Internet Options b. privacy tab c. Advanced d. Enable the check mark for "Override Automatic Cookie Handling". **Make sure the settings are all set on "accept" and also put another check mark on "Always Allow Sessi...
You do not need access to the control panel in order to change your email password. To do so, you can follow the following instruction: - Login to the address, https://:8443, using your e-mail address and your e-mail password. - Go to the Preferences and...
After you log on to Horde webmail, - Expand the "Mail" menu on the left hand side. - Click "Filters" - You can use the "New Rule" button to create filtering rules to organize your incoming mail, sort it into fold...
If you have SpamExpert enabled in your account, follow this instruction: SHARED HOSTING: 1) Login to your account at https://hsp.cirrushosting.com/cp [1]. 2) Select the subscription under your which your domain is. 3) Once the page reloads, u...
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