 | How do I setup my own DNSes, so that my DNSes are shown in my customers domains' WHOIS info? |  |
 | 1. First setup your company domain
name as one
of the hosted domains in your panel. We will call this the
"MainDomain.com"
2. Find your IPs listed in your IP pool in your Plesk control panel.
3. Ask y |
|
|
| What is your support response time? |  |
|
The general rule of thumb for our support is to respond within 3 hours (general concerns and questions).
For emergency cases it's a matter of minutes.
We truly believe that our business is up and running only when your business is up and ru |
|
|
| How can I contact Sales? | |
|
Here are the ways you can contact our sales team:
1. Online form
http://www.cirrushosting.com/contact-us/contacts/cirrus-tech.-ltd.-sales.html 2. Telephone
1.877.624.7787 ext:1
905.881.3485 ext:1
3. Email
sales@cirruhosting.c |
|
|
| What WebMail option comes with PLESK? | |
|
The webmail included in the PLESK is HORDE. Horde is very limited and primitive in terms of its webmail capabilities. If you wish to change your mail server it is recommended by Cirrus to go with MailEnable which comes in 3 Editions:
1. Standa |
|
|
| How much RAM do I need for MS SQL Standard edition? | |
| The standard edition of MS SQL 2005 requires a minimum of 2 GB of RAM (up to 4 GB), to be fully utilized. Please make sure that you order the right amount of RAM should you wish to have MS SQL 2005 Standard Edition on your Dedicated or VPS server.
|
|
|
| What is the differences between MS SQL 2005 Express vs. Standard? | |
| Below you can find in full detail the differences between the two MS SQL 2005 features.http://www.microsoft.com/Sqlserver/2005/en/us/compare-features.aspx |
|
|
| What Linux distributions do you offer on VPS and Dedicated Servers? | |
|
Here are the Linux Distributions that are currently offered. For edition details please visit our site
1. FedoraCore
2. CentOS
3. Ubuntu
4. Debian
5. openSUSE6. RedHatVPS: http://www.cirrushosting.c |
|
|
| Does Cirrus offer Remote Backup? | |
|
Yes we do.
The backup solution that Cirrus offers to its Dedicated Servers and Xen VM clients is
based on partnership with R1Soft. R1Soft is a leading developer of
continuous data protection (CDP) software and |
|
|
| What is Cirrus Tech's Operating System (OS) and application re-installation process? | |
|
At Cirrus Tech, the initial install of your operating system and supported applications, such as the Plesk Control Panel, Virtuozzo container, and Databases, is included in the set-up fee (waived if you subscribe to a 3 month subscription or above). |
|
|
